Casper Nirvana NB F500 Ses Sorunu (Analog Çıkış Yok)

[ErkanCelik]

Merhabalar, herkese iyi yıllar.
Araştırma ve deneme yapmama rağmen (ChatGPT dahil) bilgisayarın dahili hoparlöründen ya da kulaklıktan ses alamıyorum. PulseAudio'da sadece HDMI çıkışları görünüyor (analog stereo çıkışı yok). HDMI kablosu ile TV bağlantısı yaptığımda ses çıkışında sorun yok.
Bilgisayarda işletim sistemi olarak sadece LinuxMint yüklü. Hem Cinnamon hem de MATE denedim, sorun aynı. Windows'a geri dönmek istemiyorum, yardımcı olabilirseniz sevinirim.

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No LSB modules are available.
Distributor ID: Linuxmint
Description: Linux Mint 21.2
Release: 21.2
Codename: victoria


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00:1f.3 Multimedia audio controller: Intel Corporation Tiger Lake-LP Smart Sound Technology Audio Controller (rev 20)

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Codec: Intel Tigerlake HDMI


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snd_sof_pci_intel_tgl     16384   0   
snd_sof_intel_hda_common  192512  1   snd_sof_pci_intel_tgl
snd_sof_intel_hda         24576   1   snd_sof_intel_hda_common
snd_sof_pci               24576   2   snd_sof_intel_hda_common,snd_sof_pci_intel_tgl
snd_sof_xtensa_dsp        16384   1   snd_sof_intel_hda_common
snd_sof                   311296  3   snd_sof_pci,snd_sof_intel_hda_common,snd_sof_intel_hda
snd_sof_utils             20480   1   snd_sof
snd_soc_hdac_hda          24576   1   snd_sof_intel_hda_common
snd_hda_ext_core          36864   3   snd_sof_intel_hda_common,snd_soc_hdac_hda,snd_sof_intel_hda
snd_soc_acpi_intel_match  81920   2   snd_sof_intel_hda_common,snd_sof_pci_intel_tgl
snd_hda_codec_hdmi        94208   1   
snd_soc_acpi              16384   2   snd_soc_acpi_intel_match,snd_sof_intel_hda_common
snd_usb_audio             425984  1   
snd_hda_intel             61440   1   
snd_soc_es8316            53248   0   
snd_usbmidi_lib           53248   1   snd_usb_audio
snd_intel_dspcfg          36864   3   snd_hda_intel,snd_sof,snd_sof_intel_hda_common
snd_seq_midi              20480   0   
snd_soc_core              417792  5   soundwire_intel,snd_sof,snd_sof_intel_hda_common,snd_soc_hdac_hda,snd_soc_es8316
snd_intel_sdw_acpi        20480   2   snd_sof_intel_hda_common,snd_intel_dspcfg
snd_seq_midi_event        16384   1   snd_seq_midi
snd_hda_codec             204800  4   snd_hda_codec_hdmi,snd_hda_intel,snd_soc_hdac_hda,snd_sof_intel_hda
snd_rawmidi               53248   2   snd_seq_midi,snd_usbmidi_lib
snd_compress              28672   1   snd_soc_core
snd_hda_core              135168  7   snd_hda_codec_hdmi,snd_hda_intel,snd_hda_ext_core,snd_hda_codec,snd_sof_intel_hda_common,snd_soc_hdac_hda,snd_sof_intel_hda
snd_pcm_dmaengine         20480   1   snd_soc_core
snd_hwdep                 20480   2   snd_usb_audio,snd_hda_codec
snd_seq                   94208   2   snd_seq_midi,snd_seq_midi_event
snd_pcm                   192512  13  snd_hda_codec_hdmi,snd_hda_intel,snd_usb_audio,snd_hda_codec,soundwire_intel,snd_sof,snd_sof_intel_hda_common,snd_compress,snd_soc_core,snd_sof_utils,snd_soc_es8316,snd_hda_core,snd_pcm_dmaengine
snd_seq_device            16384   3   snd_seq,snd_seq_midi,snd_rawmidi
snd_timer                 49152   2   snd_seq,snd_pcm
snd                       135168  18  snd_seq,snd_seq_device,snd_hda_codec_hdmi,snd_hwdep,snd_hda_intel,snd_usb_audio,snd_usbmidi_lib,snd_hda_codec,snd_sof,snd_timer,snd_compress,snd_soc_core,snd_pcm,snd_rawmidi


[joshuato]

PulseAudio ayarlarını sıfırlayın. Bir terminal açın ve aşağıdaki komutu girin:
sudo pulseaudio --kill

[ErkanCelik]

Daha önce de denemiştim ama değişiklik olmadı maalesef.

[speakerXXL]

Öncelikle çekirdeği yükseltmeyi dener misin? Şu an depodaki en günceli 6.5 serisi, bunu kurmayı deneyin ve sistemi yeniden başlatın.

Güncelleme Yöneticisi => Görünüm => Linux çekirdekleri

[ErkanCelik]

Çekirdek sürümünü güncelledim (6.5.0-14) ancak ses konusunda bir değişiklik olmadı.
PulseAudio'yu kaldırıp yeniden kurdum ama sahte çıkış sorunu devam ediyor.

[if]

Yeni model Intel ses kartları ayrı bir "firmware" gerektirmekte. Paketin yüklü olması lazım ama teyit edelim:

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dpkg -l | grep firmware

firmware-sof-signed paketi yüklü olmalı.

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journalctl -p err..alert

Referans için aşağıdaki bağlantılar dursun.

https://github.com/thesofproject/sof-bin/
https://bbs.archlinux.org/viewtopic.php?id=286495

[ErkanCelik]

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ii  amd64-microcode                                             3.20191218.1ubuntu2.2                      amd64        Processor microcode firmware for AMD CPUs
ii  firmware-sof-signed                                         2.0-1ubuntu4.4                             all          Intel SOF firmware - signed
ii  intel-microcode                                             3.20231114.0ubuntu0.22.04.1                amd64        Processor microcode firmware for Intel CPUs
ii  linux-firmware                                              20220329.git681281e4-0ubuntu3.24           all          Firmware for Linux kernel drivers

Uyarı listesi çok uzun, orada neyi kontrol etmeliyim?

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Oca 20 17:26:01 Doruk-Atlas kernel: ACPI BIOS Error (bug): Could not resolve symbol [\_SB.UBTC.RUCC], AE_NOT_FOUND (20230331/psargs-330)
Oca 20 17:26:01 Doruk-Atlas kernel: ACPI Error: Aborting method \_SB.PC00.XHCI.RHUB.HS01._PLD due to previous error (AE_NOT_FOUND) (20230331/psparse-529)
Oca 20 17:26:01 Doruk-Atlas kernel: ACPI BIOS Error (bug): Could not resolve symbol [\_SB.UBTC.RUCC], AE_NOT_FOUND (20230331/psargs-330)
Oca 20 17:26:01 Doruk-Atlas kernel: ACPI Error: Aborting method \_SB.PC00.TXHC.RHUB.SS01._PLD due to previous error (AE_NOT_FOUND) (20230331/psparse-529)
Oca 20 17:26:01 Doruk-Atlas kernel: ACPI BIOS Error (bug): Could not resolve symbol [\_SB.UBTC.RUCC], AE_NOT_FOUND (20230331/psargs-330)
Oca 20 17:26:01 Doruk-Atlas kernel: ACPI Error: Aborting method \_SB.PC00.TXHC.RHUB.SS01._PLD due to previous error (AE_NOT_FOUND) (20230331/psparse-529)
Oca 20 17:26:01 Doruk-Atlas kernel: ACPI BIOS Error (bug): Could not resolve symbol [\_SB.UBTC.RUCC], AE_NOT_FOUND (20230331/psargs-330)
Oca 20 17:26:01 Doruk-Atlas kernel: ACPI Error: Aborting method \_SB.PC00.TXHC.RHUB.SS01._PLD due to previous error (AE_NOT_FOUND) (20230331/psparse-529)
Oca 20 17:26:01 Doruk-Atlas kernel: ACPI BIOS Error (bug): Could not resolve symbol [\_SB.UBTC.RUCC], AE_NOT_FOUND (20230331/psargs-330)
Oca 20 17:26:01 Doruk-Atlas kernel: ACPI Error: Aborting method \_SB.PC00.XHCI.RHUB.HS01._PLD due to previous error (AE_NOT_FOUND) (20230331/psparse-529)
Oca 20 17:26:01 Doruk-Atlas kernel: ACPI BIOS Error (bug): Could not resolve symbol [\_SB.UBTC.RUCC], AE_NOT_FOUND (20230331/psargs-330)
Oca 20 17:26:01 Doruk-Atlas kernel: ACPI Error: Aborting method \_SB.PC00.XHCI.RHUB.HS01._PLD due to previous error (AE_NOT_FOUND) (20230331/psparse-529)
Oca 20 17:26:02 Doruk-Atlas kernel: usb 3-4: 3:1: cannot get freq at ep 0x84
Oca 20 17:26:05 Doruk-Atlas bluetoothd[637]: src/adapter.c:reset_adv_monitors_complete() Failed to reset Adv Monitors: Failed (0x03)
Oca 20 17:26:05 Doruk-Atlas bluetoothd[637]: Failed to clear UUIDs: Failed (0x03)
Oca 20 17:26:05 Doruk-Atlas bluetoothd[637]: Failed to add UUID: Failed (0x03)
Oca 20 17:26:05 Doruk-Atlas bluetoothd[637]: Failed to add UUID: Failed (0x03)
Oca 20 17:26:05 Doruk-Atlas bluetoothd[637]: Failed to add UUID: Failed (0x03)
Oca 20 17:26:05 Doruk-Atlas bluetoothd[637]: Failed to set mode: Failed (0x03)
Oca 20 17:26:05 Doruk-Atlas bluetoothd[637]: Failed to add UUID: Failed (0x03)
Oca 20 17:26:05 Doruk-Atlas bluetoothd[637]: Failed to add UUID: Failed (0x03)
Oca 20 17:26:05 Doruk-Atlas bluetoothd[637]: Failed to add UUID: Failed (0x03)
Oca 20 17:26:06 Doruk-Atlas thermald[679]: Unsupported condition 9 (Aggregate_power_percentage)
Oca 20 17:26:06 Doruk-Atlas thermald[679]: Unsupported condition 9 (Aggregate_power_percentage)
Oca 20 17:26:06 Doruk-Atlas thermald[679]: Unsupported condition 9 (Aggregate_power_percentage)
Oca 20 17:26:06 Doruk-Atlas thermald[679]: Unsupported condition 9 (Aggregate_power_percentage)
Oca 20 17:26:06 Doruk-Atlas thermald[679]: Unsupported conditions are present
Oca 20 17:26:07 Doruk-Atlas kernel: usb 3-4: 3:1: cannot get freq at ep 0x84
Oca 20 17:26:07 Doruk-Atlas kernel: usb 3-4: 3:1: cannot get freq at ep 0x84
Oca 20 17:26:10 Doruk-Atlas bluetoothd[637]: Failed to add UUID: Failed (0x03)
Oca 20 17:26:10 Doruk-Atlas bluetoothd[637]: Failed to add UUID: Failed (0x03)
Oca 20 17:26:10 Doruk-Atlas bluetoothd[637]: Failed to add UUID: Failed (0x03)
Oca 20 17:26:10 Doruk-Atlas bluetoothd[637]: Failed to add UUID: Failed (0x03)
Oca 20 17:26:10 Doruk-Atlas bluetoothd[637]: Failed to add UUID: Failed (0x03)
Oca 20 17:26:10 Doruk-Atlas bluetoothd[637]: Failed to add UUID: Failed (0x03)
Oca 20 17:26:10 Doruk-Atlas bluetoothd[637]: Failed to add UUID: Failed (0x03)
lines 4894-4940/4940 (END)


[ErkanCelik]

Nihayet sistem ses kartını tanıdı, sahte çıkıştan kurtuldum.
PulseAudio'da ses kartı ve stereo çıkış seçili ancak halen ses yok.
Ne yaptıysam alsamixer çalışmadı. "karıştırıcı açılamıyor: Böyle bir dosya ya da dizin yok" hatasını alıyorum.

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System:
  Kernel: 6.5.0-14-generic x86_64 bits: 64 compiler: N/A Desktop: MATE 1.26.0
    Distro: Linux Mint 21.3 Virginia base: Ubuntu 22.04 jammy
Audio:
  Device-1: Intel Tiger Lake-LP Smart Sound Audio
    driver: sof-audio-pci-intel-tgl bus-ID: 00:1f.3
  Device-2: Microdia MIC type: USB driver: snd-usb-audio,uvcvideo
    bus-ID: 3-4:2
  Sound Server-1: ALSA v: k6.5.0-14-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: yes
  Sound Server-3: PipeWire v: 0.3.48 running: yes


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00:1f.3 Multimedia audio controller: Intel Corporation Tiger Lake-LP Smart Sound Technology Audio Controller (rev 20)

Codec: Intel Tigerlake HDMI

**** PLAYBACK Donanım Aygıtlarının Listesi ****
kart 0: sofessx8336 [sof-essx8336], aygıt 0: ES8336 (*) []
  Altaygıtlar: 1/1
  Altaygıt #0: subdevice #0
kart 0: sofessx8336 [sof-essx8336], aygıt 5: HDMI 1 (*) []
  Altaygıtlar: 1/1
  Altaygıt #0: subdevice #0
kart 0: sofessx8336 [sof-essx8336], aygıt 6: HDMI 2 (*) []
  Altaygıtlar: 1/1
  Altaygıt #0: subdevice #0
kart 0: sofessx8336 [sof-essx8336], aygıt 7: HDMI 3 (*) []
  Altaygıtlar: 1/1
  Altaygıt #0: subdevice #0

snd_soc_sof_es8336            24576   2   
snd_sof_probes                20480   0   
snd_soc_intel_hda_dsp_common  16384   1   snd_soc_sof_es8336
snd_hda_codec_hdmi            94208   1   
snd_soc_dmic                  12288   0   
snd_sof_pci_intel_tgl         12288   0   
snd_sof_intel_hda_common      200704  1   snd_sof_pci_intel_tgl
snd_sof_intel_hda_mlink       45056   2   soundwire_intel,snd_sof_intel_hda_common
snd_sof_intel_hda             24576   1   snd_sof_intel_hda_common
snd_sof_pci                   24576   2   snd_sof_intel_hda_common,snd_sof_pci_intel_tgl
snd_sof_xtensa_dsp            12288   1   snd_sof_intel_hda_common
snd_sof                       356352  4   snd_sof_pci,snd_sof_intel_hda_common,snd_sof_probes,snd_sof_intel_hda
snd_sof_utils                 16384   1   snd_sof
snd_soc_hdac_hda              24576   1   snd_sof_intel_hda_common
snd_hda_ext_core              36864   4   snd_sof_intel_hda_common,snd_soc_hdac_hda,snd_sof_intel_hda_mlink,snd_sof_intel_hda
snd_soc_acpi_intel_match      90112   2   snd_sof_intel_hda_common,snd_sof_pci_intel_tgl
snd_soc_acpi                  12288   2   snd_soc_acpi_intel_match,snd_sof_intel_hda_common
snd_soc_es8316                49152   1   
snd_usb_audio                 450560  1   
snd_hda_intel                 61440   0   
snd_usbmidi_lib               53248   1   snd_usb_audio
snd_soc_core                  446464  8   soundwire_intel,snd_sof,snd_sof_intel_hda_common,snd_soc_hdac_hda,snd_soc_sof_es8336,snd_sof_probes,snd_soc_es8316,snd_soc_dmic
snd_ump                       45056   1   snd_usb_audio
snd_intel_dspcfg              32768   3   snd_hda_intel,snd_sof,snd_sof_intel_hda_common
snd_intel_sdw_acpi            16384   2   snd_sof_intel_hda_common,snd_intel_dspcfg
snd_seq_midi                  24576   0   
snd_hda_codec                 212992  5   snd_hda_codec_hdmi,snd_hda_intel,snd_soc_intel_hda_dsp_common,snd_soc_hdac_hda,snd_sof_intel_hda
snd_seq_midi_event            16384   1   snd_seq_midi
snd_compress                  28672   2   snd_soc_core,snd_sof_probes
snd_rawmidi                   57344   3   snd_seq_midi,snd_usbmidi_lib,snd_ump
snd_hda_core                  147456  8   snd_hda_codec_hdmi,snd_hda_intel,snd_hda_ext_core,snd_hda_codec,snd_soc_intel_hda_dsp_common,snd_sof_intel_hda_common,snd_soc_hdac_hda,snd_sof_intel_hda
snd_hwdep                     20480   2   snd_usb_audio,snd_hda_codec
snd_pcm_dmaengine             16384   1   snd_soc_core
snd_seq                       118784  2   snd_seq_midi,snd_seq_midi_event
snd_pcm                       196608  13  snd_hda_codec_hdmi,snd_hda_intel,snd_usb_audio,snd_hda_codec,soundwire_intel,snd_sof,snd_sof_intel_hda_common,snd_compress,snd_soc_core,snd_sof_utils,snd_soc_es8316,snd_hda_core,snd_pcm_dmaengine
snd_seq_device                16384   4   snd_seq,snd_seq_midi,snd_ump,snd_rawmidi
snd_timer                     49152   2   snd_seq,snd_pcm
snd                           143360  22  snd_seq,snd_seq_device,snd_hda_codec_hdmi,snd_hwdep,snd_hda_intel,snd_usb_audio,snd_usbmidi_lib,snd_hda_codec,snd_sof,snd_timer,snd_compress,snd_soc_core,snd_soc_sof_es8336,snd_ump,snd_pcm,snd_rawmidi


[ErkanCelik]

Nihayet AlsaMixer'de çalıştı ama halen ses çıkmıyor.
Speaker sekmesine müdahale edemiyorum.